FAQs

Holiday Delivery 

* Place USA orders by: December 10, 2020 for arrival prior to December 25, 2020 

* Place International orders by: December 04, 2020 for arrival prior to December 25, 2020

 

When will I get my order?

Orders may take 5–7 business days to fulfill. Shipping time is approximately: 

● USA: 5–7 business days

● International: 10–20 business days

[Covid-19] Our fulfillment times for all products may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. 

 

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, email us at info@shegotjoy.com

 

Returns 

Unfortunately, we cannot accept returns or exchanges on any sale items including orders using coupons and discount codes. All sale items are final. Please check our refund policy for more details on returns.